Eight Hour Workshop: Conflict Management Dealing with Difficult People
Date and Time
Tuesday Apr 23, 2013
April 23, 2013
Location
Dispute Resolution Center of Grays Harbor & Pacific Counties
Fees/Admission
To register contact the Dispute Resolution Center
Website
Contact Information
360-532-8950
Eight Hour Workshop: Conflict Managem...
Description
This Interactive Workshop Explores:
- Conflict styles and the subsequent behaviors associated with interpersonal conflict
- How language defines our attitudes and values about conflict
- How to deescalated conflict through enhanced understanding of conflict behaviors
- How certain behaviors in others can trigger autotomic responses
- Understanding the conflict cycle
- Practical methods for identifying conflict behaviors
- Self-regulating personal trigger reactions